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Service - Prestige

Ô Service…at the table!

“There are men who are born to serve their country, and others who are born to serve tables,” said Victor Hugo. That seems a little contemptuous. Were you not happier that you were being treated courteously when you invited your Juliette to the restaurant, rather than thinking that French soldiers were fighting the Prussians in Sedan at the same time? The smallest attentions – also– make the greatest tables. “Are we truly aware of how much happiness and satisfaction this job can bring?” asks Régis Marcon, the three-star chef who has encouraged this association since its creation. Dining room service is an art form, and one that can be taught. To this end, the association “Ô Service – the talents of tomorrow” was created in 2012. It gathers together professionals of the various service industries from hotels and restaurants. Under the guidance of its founder and president Denis Courtiade (Plaza Athénée) it brings together leading lights of the profession, such as Olivier Novelli, Frédéric Kaiser (Bristol), Michel Lang
(Louis XV), Eric Rousseau (Relais Bernard Loiseau) and Stéphane Trapier (La Tour d’Argent) who are driven by the same desire to promote the craft of dining room service and share their experience. “Knowing, being and transmitting,” as summed up by Denis Courtiade. “Through different competitions, seminars and events in schools, we want to revitalise the meaning and interest in our profession, by advising the best paths to follow, accompanying today’s and tomorrow’s professionals in a society that is changing and where the relationship with work has never been so complex.” From menu design as a sales medium to the ungrateful tasks of cleaning and sweeping, to the role of women and how to greet new staff, many different subjects were discussed during the annual general assembly that was held at the Pavillon Dauphine in Paris with over 200 participants. A good opportunity to highlight how the association has developed over the past five years: it now counts 330 members, which is three times more than in 2016…and far less than tomorrow!